Dedicated customer portal
Dedicated
Customer Portal
Data4 offers a one-stop shop for all its services. Through the customer portal, you can easily manage all your services, connectivity and cabling; you can also visualise your infrastructure, your IT infrastructure, and their environmental footprint.
Data4 allows you to take control of your infrastructure and connectivity to manage your operations simply and efficiently: risk reduction, capacity planning, and visualisation of your infrastructure’s KPIs and environmental footprint.
With Data4’s unique customer portal, you can easily manage all your hosting, connectivity, and power services; you can also visualise your infrastructure in real time. The intuitive and secure web interface, available 24/7, gives you tools to monitor your infrastructure and easily and reliably manage your operations: visualisation of performance indicators, maintenance and incident monitoring, daily service management, IT infrastructure management, and environmental footprint calculation.
- Access your space in an ultra-secure manner (two-factor authentication)
- Request and manage badge access
- Receive your parcels
- Make requests for services (local interventions, parcel reception, interconnection services, electrical connections, etc.)
- Monitor operational indicators in real time (PuE, electrical power, temperature and hydrometry, power consumption, etc.)
- Monitor daily data centre interventions in real time (maintenance and incidents)
- Calculate the environmental impact of your IT infrastructure as well as the building component of the data centre
- Access all your documentation
DEDICATED CUSTOMER PORTAL: UNIQUE BENEFITS
EVALUATE PERFORMANCE AND MONITOR DATA4 MAINTENANCE OPERATIONS
- Track the processing of your service requests
- Monitor your performance indicators (PuE, power, temperature, hygrometry)
- Monitor operational indicators in real time
- Monitor daily data centre operations in real time
VISUALISE YOUR IT INFRASTRUCTURE
- Visualise your IT equipment in 3D mode along with its network connections
- Monitor your capacity planning (location of your equipment, remaining network and electrical connection capacity and remaining power)
- Simulate the consequences of an electrical failure
GREEN DASHBOARD INTEGRATING ECO-RESPONSIBILITY
- Access environmental indicators to better manage your CSR policy
- Get an accurate report on the environmental footprint of Data4’s building infrastructure and your IT equipment
- Control your IT purchases by taking better account of their life cycle
- Obtain Guarantees of Origin for electricity consumed on the campus
