Dedicated customer portal

DATA4 provides you with a Customer Portal, enabling you to remotely manage your hosting area and all related operations.

The Customer Portal, based on the ITIL model, is a secured web interface that is available 24/7 and designed to optimise and simplify the operational management of our customers’ IT environments.

In just a few clicks, you can access a full range of service requests:

  • on-site technical support
  • booking meeting rooms
  • access requests
  • delivery of parcels
  • electrical connections
  • interconnection services (cross connect)
  • declaration and real-time monitoring of incidents

This tool also has a document space in which we exchange documents and operational procedures with our customers.