High quality services & data centers
DATA4 places quality at the heart of its business. “Consistent quality” is one of the Group’s four core values and it can be seen through all levels of the company: from design, creation, choice of staff members and service providers, right up to building maintenance.
Quality is sine qua none to data center activities; because this guarantees its customers secure hosting, access in real time to their critical data and a quick and private connection to their entire ecosystem.
That’s why DATA4 uses an integrated management system on its three campuses – in France, Italy and Luxembourg – to best meet the needs of its customers in terms of:
- Quality of services
- Security
- Health and safety in the workplace
- Adherence to legal and reguatory obligations
- Environmental and Energy performance
These commitments that it makes to its customers are an integral part of the DATA4 strategic plan, namely :
- Customer satisfaction: consistently improve the customer experience by creating a relationship of trust and by developing the tools to make it easier to carry out the task at hand [ISO 9001]
- Security: constantly strengthen the security of sites in order to cover the new challenges of, and threats to, physical and logical security [ISO 27001]; and to guarantee the health and safety of all those who could be exposed to a work-related risk, notably through the creation of safe and secure working conditions [ISO 45001]
- Innovation: design increasingly efficient buildings to reduce environmental footprints [ISO 14001] while pursuing an energy efficiency policy [ISO 50001] and developing the automation of data centers in order to improve the customer experience [ISO9001]
The DATA4 approach was initiated in 2014 and has been recognised and certified by independent experts for the following standards:
- ISO 9001: 2015 | Quality Management
- ISO 27001: 2013 | Information System Security
- ISO 14001: 2015 | Environmental Management
- ISO 50001: 2011 | Energy Management
- ISO 45001: 2007 | Occupational Health and Safety
