{"id":17538,"date":"2023-10-24T11:00:22","date_gmt":"2023-10-24T09:00:22","guid":{"rendered":"https:\/\/www.data4group.com\/?p=17538"},"modified":"2023-12-04T17:24:40","modified_gmt":"2023-12-04T16:24:40","slug":"our-customer-portal-is-getting-an-update","status":"publish","type":"post","link":"https:\/\/www.data4group.com\/en\/news-data4\/our-customer-portal-is-getting-an-update\/","title":{"rendered":"Our customer portal is getting an update!"},"content":{"rendered":"\n<p>Day-to-day management of IT infrastructure is becoming more professional and more complex, so we\u2019ve updated our customer portal to better meet the needs and concerns of all our customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The reasons <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Many businesses are built on digital technology and <strong>failures are increasingly costly<\/strong><\/li>\n\n\n\n<li>Digital technology supports flexibility and growth, and must <strong>evolve at the same pace as the company\u2019s needs<\/strong><\/li>\n\n\n\n<li>With rising energy costs and equipment shortages, we must <strong>optimise use of these resources <\/strong>to improve efficiency<\/li>\n\n\n\n<li>Digital technology has a definite and growing <strong>environmental impact<\/strong> and we need to measure it in order to reduce it<\/li>\n<\/ul>\n\n\n\n<p>Our portal is a one-stop service centre available 24\/7 to all Data4 customers. It provides a simple and highly secure interface so you can monitor your IT infrastructure hosted in our data centers in real time, submit service requests and much more.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Data 4 Customer Web Portal\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/0azDwB29WgY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A single portal that meets each department\u2019s requirements <\/strong><\/h2>\n\n\n\n<p>Portal features :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A compliance dashboard, showing room temperature and humidity compliance, as well as the power supplied \u2013 <strong><em>NEW!<\/em><\/strong><\/li>\n\n\n\n<li>Access and delivery service: to authorise escorted or unescorted access and to deliver IT equipment<\/li>\n\n\n\n<li><\/li>\n\n\n\n<li>A service sub-portal where you can order equipment (cable trays, racks, containment, cages, etc.), smart hands services (install\/uninstall, visual check, etc.), and rack pre-cabling\/cabling or power services <\/li>\n\n\n\n<li>A customer infrastructure sub-portal that lets you view your IT infrastructure in 3D within the DC to locate each piece of equipment, identify free space, assess power consumption per rack, and view power or fibre connections \u2013 <strong><em>NEW!<\/em><\/strong><\/li>\n\n\n\n<li>An environmental portal (Green Dashboard) that provides all the guarantees of origin and more precisely calculates the environmental impact of customers\u2019 IT infrastructure, as well as the DC\u2019s building component, from scope 1 to scope 3 \u2013<strong> <em>NEW!<\/em><\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Plus :<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ultra secure access: two-factor identification \u2013<strong> <em>NEW!<\/em><\/strong><\/li>\n\n\n\n<li>Easier management of access rights for customers with the ability to set up rights for each user profile <\/li>\n\n\n\n<li>A portal you can access with a PC or a smartphone<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Day-to-day management of IT infrastructure is becoming more professional and more complex, so we\u2019ve updated our customer portal to better meet the needs and concerns of all our customers. The reasons Our portal is a one-stop service centre available 24\/7 to all Data4 customers. It provides a simple and highly secure interface so you can [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":17534,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[242],"tags":[],"class_list":["post-17538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-data4"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our customer portal is getting an update! - DATA4<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.data4group.com\/en\/news-data4\/our-customer-portal-is-getting-an-update\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our customer portal is getting an update! - DATA4\" \/>\n<meta property=\"og:description\" content=\"Day-to-day management of IT infrastructure is becoming more professional and more complex, so we\u2019ve updated our customer portal to better meet the needs and concerns of all our customers. 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