{"id":31808,"date":"2025-03-06T12:20:30","date_gmt":"2025-03-06T11:20:30","guid":{"rendered":"https:\/\/www.data4group.com\/?post_type=job_listing&#038;p=31808"},"modified":"2025-08-01T00:05:13","modified_gmt":"2025-07-31T22:05:13","slug":"head-of-data-center-operations-spain","status":"expired","type":"job_listing","link":"https:\/\/www.data4group.com\/en\/?post_type=job_listing&p=31808","title":{"rendered":"Head of Data Center Operations Spain"},"content":{"rendered":"<h2>ABOUT THE ROLE<\/h2>\n<p>The Head of Data Center Operations, Spain is leading all Data Center operational activities at country level. They are directly accountable for delivery of safe, secure and available operations of all data centers in their span of control. They manage the main functions related to operational activities, namely DC Infrastructure Operations, Operations Quality, Energy Management and Third-Party Contract Management. As such, the Head of Data Center Operations is accountable for multiple campuses within Spain. They lead initiatives to improve safety, physical security and operational performance including energy performance at country level.<\/p>\n<p>The Head of Data Center Operations reports to the Country Director. They liaise with the Global DC Operations Director to define their operational objectives and contribute to local and global strategic goals. They benchmark their processes and operational performance with other countries, with the support of Data4 Operations Global Process Owners. They manage health, safety, environment and physical security at their facilities with the support of the HSE and Physical Security Managers. They liaise on a regular basis with Customer Success team to ensure client operational requests and objectives are met.<\/p>\n<p>The Head of Data Center Operations is responsible for defining career paths in accordance with the country growth strategy. They define together with the Country Director, the Global DC Operations Director and Human Resources the training strategy with the aim of turning DC Operations personnel into leaders showing entrepreneurship, responsibility and adaptability. They identify competences and resources available and provide direction and expertise to all individual contributors within their scope by promoting Data4 strategy and best business practices. They ensure succession planning, early talent detection, individual performance reviews and individual yearly business objectives. They take calculated risks and provide support to other countries in Data4 Operations when needed.<\/p>\n<p>The Head of Data Center Operations is responsible for operational budgets and forecasts and ensures both capital expenditures and cost of goods sold \/ operational expenditures are kept within allowed budget. They promote a culture of transparency and raise early warnings, manage risks and provide solutions for any budget overrun or execution delays. They identify need for capital investments and manage short-term and long-term investments with the Country Director and the Global DC Operations Director.<\/p>\n<p>The Head of Data Center Operations provides weekly, monthly and quarterly reports to the Country Director. They participate in mandatory ISO9001, 27001 and 5001, PCI-DS and ISAE-3402 audits. They manage gaps and propose mitigation and remediation plans to any non-compliance identified.<\/p>\n<p>The Head of Data Center Operations interfaces with senior leadership. The candidate for the role must excel in written and verbal communication, in both Spanish and English (French is a plus!). They must demonstrate the ability to think strategically and take bold initiatives on behalf of their internal and external customers. They have experience of operating large-scale data centers or comparable experience in mission critical environments (e.g. semiconductors, nuclear operations, military\u2026)<\/p>\n<h2>RESPONSIBILITIES<\/h2>\n<p>RESPONSIBILITES IN TERMS OF IMS CERTIFICATIONS<\/p>\n<p>Respect and enforce certification policies in terms of:<\/p>\n<ul>\n<li>IMS:\u00a0Respect and enforce the certification policy and be proactive in improving the Integrated Management System (IMS) with stakeholders.<\/li>\n<li>H&amp;S:\u00a0Respect and enforce health and safety rules.<\/li>\n<li>Environment:\u00a0Respect and enforce environmental policies.<\/li>\n<li>Information security:\u00a0Respect and enforce information security policies.<\/li>\n<li>Energy:\u00a0Respect and enforce the policy of energy management policy.<\/li>\n<\/ul>\n<h3>JOB SPECIFIC RESPONSIBILITIES<\/h3>\n<ul>\n<li>Hires\u00a0and inducts\u00a0the right team of\u00a0DC Infrastructure Lead, Energy Manager, Operational Quality Manager, DC Operations Contract Manager<\/li>\n<\/ul>\n<ul>\n<li>Develops people,\u00a0owns training programs,\u00a0manages performance,\u00a0and ensures\u00a0succession planning<\/li>\n<\/ul>\n<ul>\n<li>Defines performance targets and implements improvement plans with\u00a0Spain\u00a0Country\u00a0Director to address performance issues<\/li>\n<\/ul>\n<ul>\n<li>Issues periodic operational performance reports, and ensures\u00a0operational standards align\u00a0with the business and industry best practices<\/li>\n<\/ul>\n<ul>\n<li>Drives continuous improvement\u00a0and lessons learned, manages risks within own scope<\/li>\n<\/ul>\n<ul>\n<li>Manages COGS and CAPEX budgets, accountable for budget early warnings<\/li>\n<\/ul>\n<ul>\n<li>Works\u00a0with other teams to constantly improve the level of service\u00a0rendered\u00a0internally and to our customers.<\/li>\n<\/ul>\n<ul>\n<li>Defines\u00a0the 3-years\u00a0roadmap in collaboration with\u00a0Spain\u00a0Country Director and\u00a0Global\u00a0Data Center\u00a0Operations\u00a0Director<\/li>\n<\/ul>\n<ul>\n<li>Assists\u00a0with special queries from other countries such as new data center launch, crisis resolution,\u00a0or any other operations related topic.<\/li>\n<\/ul>\n<h2>REQUIREMENTS<\/h2>\n<h3>Education and experience<\/h3>\n<ul>\n<li>10+\u00a0year experience\u00a0in similar position or in\u00a0mission-critical operation, with background in incident management and resolution<\/li>\n<\/ul>\n<ul>\n<li>Bachelor&#8217;s Degree in\u00a0Industrial\/Electrical\/Mechanical\/Energy\u00a0Engineering\u00a0or equivalent experience<\/li>\n<\/ul>\n<ul>\n<li>Fluent English (B2\/C1)<\/li>\n<\/ul>\n<h3>Technical skills<\/h3>\n<ul>\n<li>Experience in people management<\/li>\n<li>Experience with\u00a0complex systems<\/li>\n<\/ul>\n<ul>\n<li>Experience with change management and facility management<\/li>\n<\/ul>\n<ul>\n<li>Experience with incident management, incident resolution and learning from errors<\/li>\n<\/ul>\n<ul>\n<li>Agile with IT tools \u2013 knowledge of ticketing tools such as JIRA, Proxima or Remedy<\/li>\n<\/ul>\n<ul>\n<li>KPI and metrics management and analysis<\/li>\n<\/ul>\n<ul>\n<li>Familiar with\u00a0customer success management in Data Centers<\/li>\n<\/ul>\n<ul>\n<li>Experience in managing people\u2019s managers<\/li>\n<\/ul>\n<h3>Soft skills<\/h3>\n<ul>\n<li>Effective communication \u2013 emails,\u00a0phone\u00a0and face to face<\/li>\n<\/ul>\n<ul>\n<li>Strong work ethics\u00a0and trustworthiness, capability of building a trusting relationship with peers and senior leadership<\/li>\n<\/ul>\n<ul>\n<li>Strategic thinking and ability to build a multiple year vision<\/li>\n<\/ul>\n<ul>\n<li>Capability of conveying strategic ideas through written documents<\/li>\n<\/ul>\n<ul>\n<li>Capabilities for retention,\u00a0leadership\u00a0and team motivation.<\/li>\n<\/ul>\n","protected":false},"author":15,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_application":"https:\/\/data4.bamboohr.com\/careers\/138?source=aWQ9MTg%3D","_filled":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[552],"job-types":[423],"class_list":{"0":"post-31808","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-permanent-contract"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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