{"id":27682,"date":"2023-11-08T15:50:31","date_gmt":"2023-11-08T14:50:31","guid":{"rendered":"https:\/\/www.data4group.com\/?post_type=job_listing&p=27682"},"modified":"2024-05-04T00:04:17","modified_gmt":"2024-05-03T22:04:17","slug":"technicien-support-it-h-f-2","status":"expired","type":"job_listing","link":"https:\/\/www.data4group.com\/de\/?post_type=job_listing&p=27682","title":{"rendered":"Technicien support IT H\/F"},"content":{"rendered":"

MISSIONS PRINCIPALES<\/strong><\/h2>\n

Au sein de la Direction des Syst\u00e8mes d\u2019information, rattach\u00e9e au DSI, le technicien support IT est en charge du maintien en condition op\u00e9rationnelle de l\u2019environnement de travail informatique des collaborateurs Data4. Il\/elle accompagnera les collaborateurs des diff\u00e9rents sites \u00e0 utiliser le mat\u00e9riel et les outils informatiques mis \u00e0 disposition.<\/p>\n

RESPONSABILIT\u00c9S<\/strong><\/h2>\n

Les missions du technicien support sont les suivantes :<\/p>\n

    \n
  • Installer les postes de travail de fa\u00e7on normalis\u00e9e,<\/li>\n
  • Assurer le support de proximit\u00e9 aux utilisateurs \u00e0 Paris<\/li>\n
  • G\u00e9rer la logistique du stock de mat\u00e9riel informatique Workplace<\/li>\n
  • G\u00e9rer les demandes et les incidents des utilisateurs (Incident management, Request management),<\/li>\n
  • Etablir les reportings associ\u00e9s \u00e0 l\u2019activit\u00e9,<\/li>\n
  • Exploiter au niveau 1 l\u2019Active Directory Group, le SSO et le Mobile Device Management,<\/li>\n
  • Leader l\u2019activit\u00e9 support utilisateurs \u00e0 l\u2019international en pilotant les prestataires identifi\u00e9s dans les pays<\/li>\n<\/ul>\n

    PROFIL RECHERCH\u00c9<\/strong><\/h2>\n

    Formation et exp\u00e9rience<\/strong><\/h3>\n

    Dipl\u00f4m\u00e9(e) d’un Bac+2 avec 5 ans d’exp\u00e9rience minimum dans le domaine du support informatique, de grandes\/moyennes entreprises dans un contexte international.<\/p>\n

    <\/h3>\n

    Comp\u00e9tences techniques<\/strong><\/h3>\n
      \n
    • Bonne connaissance de l\u2019OS Windows version 10 et 11<\/li>\n
    • Ma\u00eetrise des applications Microsoft Office 365<\/li>\n
    • Bonne connaissance de l\u2019exploitation d\u2019un Active Directory Microsoft, Okta et Intune<\/li>\n
    • Bonne connaissance du mat\u00e9riel informatique de bureau,<\/li>\n
    • Dynamisme dans l\u2019apport d\u2019id\u00e9e sur les aspects infrastructures syst\u00e8mes,<\/li>\n
    • Anglais professionnel<\/li>\n
    • M\u00e9thodologie ITIL (serait un plus)<\/li>\n<\/ul>\n

      <\/h3>\n

      Comp\u00e9tences g\u00e9n\u00e9rales<\/strong><\/h3>\n
        \n
      • Sens de la confidentialit\u00e9, de l\u2019int\u00e9grit\u00e9 et de l\u2019\u00e9thique<\/li>\n
      • Grande rigueur, sens de l\u2019organisation et bon esprit analytique<\/li>\n
      • Capacit\u00e9 \u00e0 communiquer efficacement et d\u2019interagir avec toutes les parties prenantes<\/li>\n
      • Qualit\u00e9 d\u2019\u00e9coute<\/li>\n
      • Bon p\u00e9dagogue, sens de l\u2019\u00e9coute et bonne capacit\u00e9 \u00e0 convaincre<\/li>\n
      • Force de proposition<\/li>\n
      • Aptitude au travail en autonomie,<\/li>\n
      • Rigueur<\/li>\n
      • Diplomate et consensuel<\/li>\n<\/ul>\n","protected":false},"author":15,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_application":"https:\/\/data4.bamboohr.com\/careers\/64?source=aWQ9MTg%3D","_filled":1,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":{"0":"post-27682","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job_position_filled"},"acf":[],"yoast_head":"\nTechnicien support IT H\/F - DATA4 - Smart Data Centers at Scale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.data4group.com\/de\/?post_type=job_listing&p=27682\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technicien support IT H\/F - DATA4 - Smart Data Centers at Scale\" \/>\n<meta property=\"og:description\" content=\"MISSIONS PRINCIPALES Au sein de la Direction des Syst\u00e8mes d\u2019information, rattach\u00e9e au DSI, le technicien support IT est en charge du maintien en condition op\u00e9rationnelle de l\u2019environnement de travail informatique des collaborateurs Data4. 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